Check last paragraph - Richard

1. Access Computer Management by running compmgmt.msc or through the administrative tools in the control panel.

2. Right-click on “Computer Management (Local)” from the categories on the left and select “Connect to another computer...”

3. Make sure “Another Computer” is selected and fill in the name of the computer you wish to makes changes on and select “OK”.

The name depends on the type of PC. If it is a Windows notebook with RP# RP06-0754, the name should be PL-RP06-0754. If it is a desktop, it should be PD-RP06-0754. There are previous naming conventions that you may experience such as just RP06-0754 or RP06-0754.general.ds.usfca.edu.

If necessary, call the user and help him/her access the computer name.

4. After you have selected OK, their computer management window will load, replacing yours. You can then add the appropriate users as administrators or take away administrator rights.

The user’s PC has to be on the network and joined to the domain, and you must have local admin rights to the PC (all full-time Computer Support staff have local admin rights).